Parkour Scheduled Maintenance
Resolved
May 26 at 09:18am BST
09:16 26/05/2023 - Maintenance Concluded
Gateway service resumed, no further downtime or action expected at this time. Thank you for your patience!
Affected services
Created
May 25 at 05:00pm BST
What is happening?
ParkourSC are deploying a platform update which will result in loss of Parkour Gateway Service (MCSPSCGW) functionality, as well as overall platform availability for the duration.
Who is affected?
- Tower Employees
- Tower Customers
Which operations are affected?
At 17:00 BST, Thursday 25th of March:
- No new orders will be added until the maintenance is complete. Any orders made live during this period will lose data visibility equivalent to the time between the order being made live and gateway services resuming.
- No orders will be completed/terminated until the maintenance is complete. Any orders completed will not be terminated on Parkour until maintenance is complete. Customers may see extra data past the real time of completion of their order.
At 05:00 BST, Friday 26th of March:
- No user or API access to ParkourSC
At 06:00 BST, Friday 26th of March:
- User and API access to Parkour will be restored
At 09:00 BST, Friday 26th of March:
- The Gateway service will be re-enabled and data will resume as usual.
Affected services